March 21, 2014
...After one phone call with Ruben, I was fully confident and booked an appointment on the spot. He even gave me helpful hints on how to help preserve the piano's lifespan. Morning of the appointment, he was on time and very professional. He tuned the piano in a timely fashion, and my daughter couldn't be more happy with the way it sounds. Ruben is the absolute best. He is the go-to guy for all our piano needs.
Heather - Aeolian Spinet
February 2, 2014
After trying out four different tuners over the past 3 or so years to replace my previous tuner (who had retired), I found Jackson Piano. To say Ruben's tuning was notably better than than the rest would be an understatement.
Chris - Yamaha U1
January 28, 2014
...I continue to count on Ruben for the servicing and tuning of my piano- I trust him and I have no need to find someone else to do the job. Overall, I value that he is professional, is passionate about his instruments, and that he brings a high level of integrity to his craft. I could not be happier with my piano and I am thankful every time I play it.
Leah - Baldwin Vertical
September 3, 2013
Ruben did a great job and I really appreciated his piano-side manner. I've got a 100+ year old piano - I know because he looked it up and wrote down the info for me - that I got at a thrift shop a decade ago. It was well below pitch and had only had one tuning many years ago. Ruben brought it up to pitch and it sounds fantastic! My professional piano-playing buddy came over and told me the same. From beginning to end, it was obvious that Ruben has lots of experience and passion for what he does. His care in explaining the parts, pointing out the wear and tear, and caring for the instrument was obvious. He was equally engaging and careful explaining temperaments and tunings, his process, and why it matters. And he did it all with plenty of humility, tailoring his answers to my familiarity, not talking past or down to me. He was equally interested and patient explaining the process again with my wife and showing my kid what he was doing. Above all, beyond his obvious technical familiarity and proficiency, Ruben's warmth, his love of music history and the science of sound shines through and makes him everything you want in a piano technician.
Jason - Huntington Vertical
June 6, 2013
Our piano has not sounded so musical before you, thank you for taking the time to pay such careful attention to our guest. The recital went wonderfully thanks to you and your meticulous efforts.
Katinka - Bechstein grand
May 23, 2013
Hi Ruben: I wanted to drop you a note about how much I appreciate the great tuning you did on my Yamaha [G2 grand]! After a month of playing on it I am still blown away by how good it sounds and feels. I've had the piano for 25 years and it has never sounded this good. It is very inspiring to play on such a well-tuned instrument. I think you are a tuning genius and am telling all my friends about you. Will definitely see you again in six months for another tuning.
Jenny - Yamaha G2 Grand
May 23, 2013
My Acrosonic sounds so much better! Strangely, it feels better too, I am very pleased. Also, the tuning was a very pleasant experience. I think one reason I didn't get it tuned for so long is that the previous tuner wasn't that friendly and didn't seem to like my piano very much. Your knowledge, professionalism, interest in my particular piano, and cheerfulness was all appreciated.
Julia - Baldwin Acrosonic
April 29, 2013
I just want to thank you for tuning my piano. You did such a wonderful job, my piano has never sounded this good. Again, thank you!
Lukman - Pleyel Vertical
April 24, 2014
I specifically signed up for YELP to give Ruben a 5 Star review. Ruben was the MOST professional and willing to help with all my questions. It was a delight to meet Ruben and have him be my go to piano tuner.
Arin - Baldwin Acrosonic
March 20, 2013
Thank you so much, Ruben! I really appreciate your expert work!
MaryBeth - Kimball grand
February 20, 2013
Thank you for your thoroughness and hard work. You did a phenomenal job.
Karen - Baldwin grand
January 17, 2013
"Ruben is a real professional, with an obvious passion for pianos. Ours is quite old -- 70 years. He not only fixed several things on very short notice, but pointed out maintenance issues that would be easy to solve now, but much harder later. I don't think he can abide a piano not functioning to its full potential. On our first meeting, he showed evidence of an integrity and concern that is rare in any business, but particularly one in which the customer is often at such a disadvantage regarding knowledge and the ability to notice problems. Pianos are complicated instruments, and Ruben not only has the technical competence to maintain them well, but the integrity and communication skills to deal honestly and proficiently with customers. I have every intention of using him again."
Elizabeth - Hamilton grand
January 9, 2013
Thanks so much for coming this morning and spending so much time working on my piano. It feels and sounds a good deal better thanks to your efforts. I look forward to continuing to work with you over time as you take care of my piano.
All the best
Geoff - Baldwin Hamilton
December 4, 2012
...I was blown away by the tuning. The instrument "sings" as it never has before. If you're looking for a magic sound from your instrument, Ruben is your man.
Charlie - Young Chang grand
November 30, 2012
My jazz chords are so beautiful with your tuning.
Kayoko, K. MBA
Pianist / Piano Instructor Member of Music Teacher's Association of CA Member of Music Teacher's National Association - Yamaha Grand
October 3, 2012
I just wanted to thank you. You are very professional and addressed all of our concerns and answered our questions. We're very happy and comfortable with you. We will certainly refer our friends to you.
Wincey - Baldwin Vertical
August 9, 2012
We are very happy with our experience with you. You are very knowledgeable, professional and responsible. I will definitely recommend you to my friends for tuning their pianos.
Jie - Everett Vertical
June 17, 2012
Ben and I want to thank you so much for coming over to our son's house this last Friday and working on improving the sound of the piano. Just a few hours ago we had a chance to play it and we were amazed by how good it sounds. Thank you so much for all your work and patience with us. I really hope that our grandson will keep our family tradition - a love for music. Wishing you all the best!
Ella - Baldwin Hamilton